Policies
1. Information We Collect
a. Personal Information
When you interact with our Website or services, we may collect personal information that you voluntarily provide to us, including but not limited to:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Information: Details related to your stay, such as check-in and check-out dates, preferences, and payment details.
- Account Information: Username, password, and other account credentials if you create an account on our Website.
- Communication: Any information you provide when you contact us, including feedback, inquiries, and other communications.
b. Automatically Collected Information
When you visit our Website, we may automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Information about your interactions with the Website, such as pages visited, time spent on the site, and links clicked.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your use of the Website and to improve your experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To process bookings, manage reservations, and provide related customer services.
- To Improve Our Website: To analyze usage patterns and enhance the functionality and user experience of our Website.
- To Communicate with You: To send you updates, promotional offers, and other information related to your bookings or our services.
- To Ensure Security: To monitor and protect the security of our Website and services.
- To Comply with Legal Obligations: To fulfill legal and regulatory requirements.
3. Sharing Your Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, or providing other services.
- Legal Compliance: We may disclose your information when required by law, or to protect our rights, property, or the safety of our customers and others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to your personal information and ask us to correct any inaccuracies.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.
- Cookies: You can control cookies through your browser settings and other tools.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our Website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aala Stays :
Phone: [9585752111]